Virtual assistant
The questions keep coming. Give visitors an answer straight away.
Added to your website, the assistant answers around the clock, in each visitor's language, using only the information you provide. It does more than answer questions: it points people to the right page, shares useful links, collects enquiries and sends them to you.
Hôtel Les Cyprès
En ligne
The problem
Most questions asked at reception, by phone or by email come up throughout the year. They arrive in the evening, at weekends and out of season. Without a quick answer, visitors look elsewhere.
What it can do
Answer from your own information
Opening hours, prices, access, terms and services: it uses only the information you have approved and says when it does not know.
Share the right links
Bookings, directions, forms or downloads: it guides each visitor to the right page at the right time.
Collect contact details
When someone asks for a call back or a quote, the assistant collects their name, number and enquiry, then emails them to you.
Take appointment requests
It collects the preferred time and reason, then sends the request to you.
Reply in every language
Visitors write in their own language and receive an answer in the same language. More than thirty languages, with nothing to configure.
Know when you are closed
Bank holidays, annual leave and exceptional closures: add them once and the assistant takes them into account.
Match your brand
Name, colour and avatar: it fits into your website as though it had always been there.
Stay under your control
Update and improve its answers from your account whenever you need to.
How it works
We build your knowledge base
We use your website, Google Business Profile and a conversation with you. You approve everything before it goes live.
You add one line to your website
The assistant appears in the corner of the page. No development work is needed on your side.
You stay in control
Update and improve its answers from your account whenever you need to.
What changes
Fewer repetitive enquiries
Questions asked a hundred times each season are answered without taking up your time.
International visitors stay with you
When travellers get an answer in their own language, they are less likely to look elsewhere.
No enquiry is lost after hours
Every contact request reaches you, even when nobody is available to answer.
Who it is for
- Businesses
- Tradespeople
- Hotels and accommodation
- Restaurants
- Tourist offices
- Town councils and local authorities
- Parks and visitor attractions
- Museums and cultural venues
Frequently asked questions
Other services
Smart call handling
When you cannot answer, it greets the caller in their language, understands what they need and passes the message to you.
Google reviews
For every review, you receive a suggested reply in the reviewer's language and in your chosen tone of voice.
Menus and QR landing page
One QR code opens a landing page with your essential information, in the visitor's language.