Smart call handling
When nobody answers, the call is lost. Not any more.
When you cannot answer, it greets the caller in their language, understands what they need and passes the message to you. You call back when you are free, already knowing what the enquiry is about.
Appel manqué
Aujourd'hui · 14:32Message vocal · 0:18
Transcription
Bonjour, je voudrais réserver une chambre pour deux personnes samedi soir. Merci de me rappeler.
The problem
You are serving customers, in a meeting or already on another call, and the phone rings out. The caller leaves no message and does not try again. You never find out who called or what they needed.
What it can do
Answer when you cannot
If nobody picks up or the line is busy, the call assistant takes over. You keep your existing number; only call forwarding is set up.
Greet callers in their language
The greeting plays in the language detected automatically. You choose the wording, read by a natural-sounding synthetic voice.
Give callers a choice
With one key press, they can leave a voice message or receive a link to write their enquiry.
Record and transcribe messages
Voice messages are recorded and automatically transcribed. Read them in seconds or listen to the recording.
Send a link to continue in writing
The caller receives a text with a link to your virtual assistant, in their language, where they can ask a question or leave their details.
Notify you
You are told about every missed call according to the preferences you set.
Keep every detail in your account
Number, time, language, message and transcript: every missed call is stored with the context you need before calling back.
Work day and night
Call handling stays available around the clock, including closing days and holidays.
How it works
A customer calls and nobody can answer
After a few rings, or when the line is busy, the call assistant answers for you.
It greets the caller and takes their enquiry
The greeting plays in the caller's language. They explain what they need and can receive a link to continue in writing if they prefer.
You get the request without being interrupted
It appears in your account with the number, language and message. You are notified according to your preferences and call back at the right time.
What changes
No missed call is lost
Every caller is greeted and every request is recorded, ready for you to call back.
A better welcome for international callers
The greeting adapts to the caller's language without any work from you.
You call back with context
Before dialling, you know who called and why.
Who it is for
- Businesses
- Tradespeople
- Hotels and accommodation
- Restaurants
- Practices and professional services
- Town councils and local authorities
- Tourist offices
Frequently asked questions
Other services
Virtual assistant
Added to your website, the assistant answers around the clock, in each visitor's language, using only the information you provide.
Google reviews
For every review, you receive a suggested reply in the reviewer's language and in your chosen tone of voice.
Menus and QR landing page
One QR code opens a landing page with your essential information, in the visitor's language.